Lens.com
Home > Contact Lens Providers > Lens.comAverage Consumer Rating: 2 out of 5
View All Comments (4) for Lens.com.
Louis says: "The contacts got here quick..."
Consumer Rating: 4 out of 5
The contacts got here quick
No Name says: "There is a handling fee that is pretty deceptively..."
Consumer Rating: 1 out of 5
There is a handling fee that is pretty deceptively added. I sent an email that wasn't returned and was practically hung up on by customer service. They know that they are not really delivering what they promise. BEWARE!
Wiese says: "This company was very difficult to work with in ge..."
Consumer Rating: 1 out of 5
This company was very difficult to work with in getting my lenses. I ordered 4 pairs of contacts which is a pretty big order for one person. It took 6 weeks to get the lenses because of all the problems I had with requirements that were not made clear at the time that I ordered and no one seemed to call back. I had to keep calling back to get my order processed! Once I received the lenses, there were problems with two pairs of the lenses. The left ones had sharp edges that scratched my cornea. Their "solution" was to send them back to the manufacturer at my own cost and time to get the lenses re-edged. They could not tell me how long it would take to get them fixed.I WOULD NOT RECOMMEND THAT ANYONE USE THIS COMPANY!
Jim says: "Same as above comments. Contacts never came - I ha..."
Consumer Rating: 2 out of 5
Same as above comments. Contacts never came - I had to call in four or five times. Ridiculous!
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